Terms of use

Who you are dealing with

This site is run by Dillan Stephenson Audio Products, a sole trader in England, trading as StephensonAudio. "We" and "us" mean that business. "You" means you. Everything here is governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you live elsewhere in the United Kingdom you keep the protection of your local mandatory consumer law.

Get in touch about anything at support@dillanstephensonaudio.co.uk.

Using this site means accepting these terms

If you do not accept them, please do not use the site. We may change them, and the date at the top says when they last changed. A change never applies retrospectively to a licence you already hold.

Accounts

Accounts are invite only at the moment. You need an invite code or a licence key to make one. You must give an email address that reaches you, keep your password to yourself, and tell us if you think somebody else has got into your account.

One account is for one person. Do not share it, and do not make an account for somebody else using their details without asking them.

We can suspend or close an account that is being used to break these terms, to share licence keys, or to do anything unlawful. If we close your account for a reason that is not your fault, any licence you hold survives it and we will say how to carry on using what you own.

What is on sale

Nothing, at the moment. The plug-ins are invite only while they are in testing, and no price is being quoted or taken. If that changes, prices will be shown inclusive of any tax that applies, and the terms of a sale will be set out before you pay rather than after.

If and when you do buy something

These are the terms we will supply under, written now so they are not a surprise later.

• A contract is made when we send you a licence key, not when you press a button.
• Digital content bought at a distance normally carries a fourteen day right to cancel under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. That right is lost once the download starts, if you have agreed to it starting straight away and acknowledged losing the right. We will ask for both plainly, and if you would rather wait out the fourteen days you can say so and download afterwards.
• Your rights under the Consumer Rights Act 2015 are untouched by anything here. Digital content must be of satisfactory quality, fit for purpose and as described. If it is not, you are entitled to a repair, a replacement or some money back, and asking us first is usually quicker than asking anybody else.
• If a plug-in simply does not work on your machine and we cannot get it working, you get your money back. There is no restocking fee on a download and we are not going to invent one.

What you may not do here

• Break into, overload, or probe the site or anybody's account on it.
• Copy the site's text, artwork or code for your own product.
• Share, sell or publish a licence key, yours or anybody else's.
• Use the site to do anything unlawful, or to harass anybody.

The site itself

We try to keep it up and we do not promise to. It is a small operation and things go down. Nothing here is a guarantee of uninterrupted service.

Links to other people's sites are for convenience. We are not responsible for what is on them.

Liability

We do not limit our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit. That includes your statutory rights as a consumer.

Beyond that, we are not liable for business losses, lost profit, lost data or lost recordings, and our total liability for anything connected with the software is limited to what you paid for it. Keep backups of your work. That is true of any plug-in from anybody.

The software has its own terms

Installing and using a plug-in is covered by the licence agreement, which sits alongside this document rather than underneath it. Where the two genuinely conflict about the software, the licence agreement wins.